Symptoms:
I plugged in and old USB webcam, but Windows did not recognize the device because there were no local drivers compatible with it.
First I clicked the help link in the error pop-up window (pictured above) that said “What can I do if my device did not install correctly?”. I read that if I am connected to the internet Windows Update will search for drivers in a much larger online database.
It also said that if this was unsuccessful, to go to the hardware manufacturers website and download the driver from them directly.
I also found an article (click here to view) on pctipsbox.com which explained that if both of these fail I can manually search the internet for a compatible driver using the hardware id of the device.
Hypothesis:
H1. Use Windows Update to automatically find the driver online.
H2. Look up the webcam’s manufacturer website and download the driver from there.
H3. Do an internet search using the hardware ID as the key word and see if any drivers come up in the search results.
Results:
H1 was rejected. I connected to the internet, and allowed Windows to search its online driver database, but it still found no compatible driver.
H2 was rejected. Upon studying the device more closely I found that it had no branding whatsoever. I had no way of knowing the manufacturer and therefore could not locate the manufacturers website to download a compatible driver.
H3 was successful. I found the steps at this site: http://www.pctipsbox.com/how-to-search-for-hardware-device-drivers-download-more-effectively/
1. Plug in your device first and ignore any windows message like unknown device detected.
2. Now open device manger control panel>>administrative tools >>computer management>>device manager.
3. Right Click on the Hardware device and go to properties in the context menu.
4. Now click the details tab and choose ‘Hardware Id‘, select the last a entry copy it into the clip board and use this to search from any search engine you like to get all the information about that hardware device and download links for the hardware device.
I found my driver at driverguide.com (http://members.driverguide.com/driver/detail.php?driverid=1264180)
Reflection:
These steps don’t only apply to webcams, but to any unrecognized plug and play hardware. H1-H3 can be tried in order, but you should rarely, if ever, end up needing to test H3.